FAQs

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How should I apply my Stemtox Skin Systems products?

Stemtox Skin Systems should be used on clean skin, prior to applying any other projects. Apply your Stemtox serum directly to fine lines and wrinkles. Frequency of application may vary.

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Can I use only one of the Stemtox products?

Stemtox products can be used individually. If you are going to use only a single product, we recommend A.TOX.

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Can I use both A.TOX and B.TOX together?

We do recommend using both A.TOX and B.TOX simultaneously, for best results. Apply A.TOX first followed by B.TOX.

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Can I return my Stemtox Skin Systems products if I purchased them online?

Only Stemtox Skin Systems products that were directly purchased from our online store at stemtox.com can be returned to us.

  • The products must be sealed and in their original packaging.
  • Stemtox Skin Systems products must be returned within 14 business days from the date they were received.
  • Returned items must be shipped back to the U.S.
  • To process a return please contact Customer Service at (888) 502-4777
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Can I return my Stemtox Skin Systems products if I purchased them from a retail location?

Returns are handled directly through the retail location from which your original purchase was made. If you are unsure about the retailer’s return policy, please contact your original retailer directly to learn more about their policy.

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Who is an authorized retailer of Stemtox Skin Systems products?

Stemtox Skin Systems is the sole and exclusive manufacturer and distributor of A.TOX and B.TOX. The only authorized online retailer is our official website, www.stemtox.com.

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How much does shipping cost?

Stemtox Skin Systems offers complimentary worldwide shipping.

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How much product does each Stemtox pump contain?

Each Stemtox component contains 15.5g of serum and is filled in an FDA registered facility, in Los Angeles, Calif. At Stemtox Skin Systems we go above and beyond to ensure quality assurance for each and every product we produce. As an international company, we produce thousands of products per year and unfortunately, a small percentage of our most recent batch of components state the incorrect fill amount. This is a typo and does not reflect the actual contents within the component. Please feel free to contact our customer service department if you have any questions. We apologize for the inconvenience.

CUSTOMER SUPPORT

Phone
(888) 502-4777
Location
21800 Burbank Blvd. #130E, Woodland Hills, CA 91367 (View Map)